This presentation will demonstrate that companies' fortunes in the face of business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it. He shows that investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace.
Sheffi provides tools for organizations to reduce the vulnerability of the supply chain they live in. Along the way he tells the stories of dozens of enterprises, large and small, including Toyota, Nokia, General Motors, Zara, British Telecom, Land Rover, Chiquita, Aisin Seiki, Southwest Airlines, UPS, Johnson and Johnson, Intel, Amazon.com, the US Navy, and others, from across the globe. Their successes, failures, preparations, and methods provide a rich set of lessons in preparing for and managing disruptions.
Also available in video (short version!)
Published on 11/01/2011