Vlerick Management Case Series VLGMS-0904 - case + teaching note. This case is available at ECCH.
European Case Clearing House is a non-profit organisation dedicated to promoting the case method of learning. The management case studies listed on Vlerick Knowledge are developed by Vlerick faculty and are a valuable resource of teaching material. In addition they provide relevant information for the business community. You can order the case at EECH.
Volvo IT established a team in 2001 to consolidate business intelligence (BI) efforts across the Volvo Group. By 2005, despite some established success, the BI team was in a difficult position. The team had put in place an enterprise-class technological capability and structured approach to BI solution provision. However, it had trouble keeping some of its most important customers happy. They were asking for more flexible solutions, shorter lead times, and lower costs.
Published on 9/10/2009
