The GCB Berlin cases describe a strategic transformation process of a German bank. Over a period of 3 years, GCB Berlin has transformed into a customer-intimate financial institution. The management team of the company used Strategy Mapping, the Balanced Scorecard, and a new sales-and-service approach as transformation tools to get the entire organization more strategy-focused.
The Vlerick Centre for Excellence in People Performance has published a practical guide to managing employee performance called 'The Performance Generator'. This toolkit is full of questionnaires, frameworks and exercises – all developed from extensive research conducted over the past several years. How do you strengthen the capabilities that are so vital to managing people and performance? The Performance Generator provides tools to support people managers in developing these abilities. This article zooms in on the 5 skills crucial to generating employee energy.
Prof Koen Dewettinck discusses Performance Management Professor Koen Dewettinck elaborates on performance management during the Vlerick Leadership Day. He discusses how performance management helps motivating employees, how you can emprove y...
Not every company will survive the crisis. But most will. And the future success of these companies will be influenced by the decisions and actions taken during the crisis. Those who haven't prepared may survive the recession only to find themselves overtaken by their competitors as the economy gets back to normal. What you do during the crisis determines your position when it's over. Vlerick and the performance factory have prepared 34 lessons learnt from the crisis and provide you with 20 tips to prepare for recovery!
Innovation is usually highly prized by employers. But how might employees selfregulate their own creative stimulus by seeking feedback? Might they be more inclined to share or try out new ideas if they know feedback will be forthcoming? And if that’s the case, what can employers do to create the conditions in which people are unafraid to brainstorm out loud?
Companies often wish to provide different levels of service to different classes of customers. Customer differentiated service levels may be motivated by differences in the perceived customer lifetime value or by specific contractual agreements that include service level guarantees. One way to provide differentiated service levels is to reserve a certain portion of the available inventory exclusively for certain classes of customers. In this article you will read more about inventory reservation and nested allocation as tools to improve your company performance.
Mario Vanhoucke discusses his new book about project performance and controlling the phases of the project life cycle.
Meant to complement rather than compete with the existing books on the subject, this book deals with the project performance and control phases of the project life cycle. It presents a detailed investigation of the project’s time performance measurement methods and risk analysis techniques in order to evaluate existing and newly developed methods in terms of their abilities to improve the corrective actions decision-making process during project tracking.
Performance management and business support will be the most important trends in the next three to five years when it comes to the work of a CFO. This is the conclusion of research carried out by Vlerick Leuven Gent Management School and financial service provider TriFinance as part of a three-year research project aimed at providing more insight into the role of the CFO in the future.
Podcast on Risk and Performance Management Listen to our podcast with topics in the management domain Risk and Performance Management. Learn more about the modern CFO, Performance Management and much more.